We appreciate your business and will always do our best to keep our customers happy. Our satisfaction guarantee means that we commit to service or replace any drives that are not satisfactory.


Custom Flash Drives

Unfortunately, customized items cannot be returned for refund. However, SameDayFlash guarantees satisfaction on all of our custom flash drive bulk orders and will happily service or replace any unsatisfactory drives.


Non-custom Flash Drives and other items

Non-customized items can be returned minus a 15% restocking fee within 30 days from the date of purchase. Items must be returned in the condition they were received. Any significantly damaged or modified items may not be counted towards a refund.


Cancelling an unfulfilled order

In the event that you wish to cancel an order, you may do so by contacting either by email at info@samedayflash.com or by phone at 612-872-8284.